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BoxScoreWell-nighUse Cases What we do Partnerships Trial/Login Back Why Our Team Blog Contact Privacy Terms Of Use BackConsumerFeedback Internal Feedback Safe SportSpecimenStudies Back Products Services Back Strategic Partners For GoodWell-nighWhy Our Team Blog Contact Privacy Terms Of Use Use CasesConsumerFeedback Internal Feedback Safe SportSpecimenStudies What we do Products Services Partnerships Strategic Partners For Good Trial/Login Scroll Real-time feedback Real-time results It all started when…BoxScore was born out of the bilateral frustration felt by the co-founders: Patrick Burke and his dad, Bill. Patrick was leading strategic marketing for a semester of a Fortune 150 company. Bill had spent a career in HR consulting for major corporations and was leading a non-profit organization. During a conversation, they commiserated on the ineffectiveness of both employee performance feedback (too little, too late) and consumer feedback (tedious with low response rate). There had to be a largest way! The BoxScore concept came to life that very day. Our VisionFeedback elapsed is feedback denied. BoxScore exists to help organizations and individuals be the weightier they can be - today. We believe real-time feedback enables real-time results. Feedback loops are built into every technology and manufacturing process. Why shouldn’t they be part of the human side of business? BoxScore is the feedback loop built for people. We believe the old cliche, “a rising tide lifts all boats” to be true. If an organization can shorten and repeat its human feedback loop, an unstoppable tide will be released. Employees will be armed with crucial information to increase their performance. This transparency and increased performance will momentum up overall engagement. Customers will receive a higher level of service which will momentum overall retention and profitability. Profitability will momentum a reinvestment in the culture and performance of the organization. Feedback is the wholesomeness misogynist to every organization, regardless of industry, segment, or purpose. You are the hero of the story, We exist to guide you in vitalizing this advantage. Increase consumer retention by at least 10% Research shows most businesses will wits between 10-15% yearly consumer attrition. We have two questions for you to consider. First, how much does your stereotype consumer generate in gross profit for your organization? Second, if you have to replace 10% of your consumer wiring each year, what does that midpoint for your marrow line? What if there was an easy and forfeit constructive way to retain your customers? BoxScore’s real-time feedback offering is just that! BoxScore’s true differentiator is our worthiness to generate a huge ROI for our customers where other companies are just sending surveys and gathering information. We do this by generating a upper response rate and volume of feedback and providing our customers with tools to immediately identify problems and upset customers. We’ve been worldly-wise to increase our customer’s retention rates by at least 10% and in most situations saving just one consumer who had a bad wits pays for the BoxScore subscription. Your TeamEach employee has a profile where feedback is individually tracked. Employees can moreover be part of a larger team. Management reporting structure is misogynist too. Try it Individual scoring requestsAll feedback requests are individualized for each given interaction. The email or text message to the scorer includes their name and relevant information. A picture of your employee is included to help personalize the interaction. Works unconfined on mobile or desktop. Try it ReportingSimple yet powerful reports are misogynist in the consumer portal. Feedback is filterable by employee, customer, service ticket, date, etc. to hands enable data driven decisions and actions. Try it Know Your Numbers! It’s never been increasingly difficult to manage a team. In today’s upturned merchantry environment, managers and employees are pulled in many directions. Data streams exist by the dozens. Organizational velocity is overly increasing. Adding to the chaos, teams are often based in variegated physical locations. Given the pace at which managers are required to operate, a simple yet true understanding of team performance has never been increasingly critical. In a world searching for wisdom yet drowning in information, BoxScore is this simple yet powerful measurement of employee performance. Does a manager really need flipside ramified report? Does anyone in the organization regularly have 15 minutes to requite feedback? Ultimately, aren’t only two pieces of information required for a manager to alimony the pulse of the individuals on their team? A manager simply needs to know:How well is the employee executing the responsibilities of their role?How well do they interact with others and represent the group to other parts of the organization?Looking for a good way to capture this data? Let us help! Try it Case StudiesDon’t just take our word for it. Here’s what a couple of our customers have to say well-nigh us! Why does consumer feedback evaluation finger so tricky? In a world where it seems like we measure everything else, powerfully evaluating the consumer wits continues to elude most organizations. But let’s squatter it, we are all constantly evaluating the people we interact with - without plane realizing it. As humans, we automatically wield two simple standards every time we engage with a service provider: 1. How well did the required task get done, and 2. How was my interaction with that person?Quick Feedback Provides theWeightierResults Capturing these two hair-trigger pieces of information in real-time is essential. Increasinglydata isn’t unchangingly largest or increasingly valuable. Rather than worrying well-nigh dozens of data points, this simple framework enables organizations to have a new feedback loop of well-spoken and immediately violating consumer feedback to modernize their consumer retention, reduce consumer vanquishment costs, and increase profitability. Deploying a Feedback System in the FieldDriven by its transferral to superior service, Cannon IV is a leader in the managed print services industry. The company’s technicians are deployed to consumer locations to service and repair printers and copiers. Searching for a mechanism to receive real-time consumer insights and quickly tropical the feedback loop with their technicians, the visitor is partnering with BoxScore. BoxScore has enrolled Cannon IV’s technicians onto its platform and is sending quick, 30 second feedback requests to Cannon IV customers without the technician leaves the consumer site. In wing to increasing consumer satisfaction and retention, this data has turned into a revenue producing asset. Taking wholesomeness of their upper satisfaction levels, Cannon IV has built this consumer feedback into their sales proposals and leverages it during contract renewal negotiations. Know Your NumbersIt’s never been increasingly difficult to manage a team. In today’s upturned merchantry environment, managers and employees are pulled in many directions. Data streams exist by the dozens. Organizational velocity is overly increasing. Adding to the chaos, teams are often based in variegated physical locations. Given the pace at which managers are required to operate, a simple yet true understanding of team performance has never been increasingly critical. In a world searching for wisdom yet drowning in information, BoxScore is this simple yet powerful measurement of employee performance. Does a manager really need flipside ramified report? Does anyone in the organization regularly have 15 minutes to requite feedback? Ultimately, aren’t only two pieces of information required for a manager to alimony the pulse of the individuals on their team? A manager simply needs to know:How well is the employee executing the responsibilities of their role?How well do they interact with others and represent the group to other parts of the organization?Goodwill PartnershipLooking for a way to capture simple, yet real-time feedback well-nigh the internal service provided by the Human Resources Department, Goodwill is partnering with BoxScore to capture feedback without each HR case. This data stream enables the Director of Human Resources to see performance trends by team member, specimen type, and at a summary level for the unshortened group. This new feedback loop enables real-time undertow corrections, negative incidents or trends to be quickly identified and resolved surpassing turning into a larger issue, and big wins to be celebrated. It’s moreover the well-spoken data-driven response to an executive’s question, “how’s your team doing?” IsIncreasinglyActually Less?Is increasingly data necessary? The simplicity and real-time nature of the BoxScore solution drives a significantly higher than industry stereotype response rate of 40%. Easy to read yet powerful graphical reporting enables quick wringer and rapid visualization making. Is increasingly data truly required to unceasingly alimony the pulse of team performance, execute team goals, and momentum improved overall team and organizational performance? Make a DifferenceBoxScore For GoodBoxScore's mission is to help people and organizations be their best. Our users get regular, real-time feedback which affirms them for their strengths and allows them to quickly recognize and act on areas for improvement. For most members of the workforce, BoxScore is one increasingly squire -- flipside tool stuff widow to their education, visitor training and supervisor support to whop their careers and support their families. And how we love to be part of that!And yet we recognize that there are many who don't have these advantages and perhaps haven't plane been worldly-wise to unravel into the workforce. Entry-level and unskilled jobs are harder to find with all the new automation virtually and these jobs are increasingly competitive than overly with rapidly increasing minimum wage rates. Some aren't likely to be hired nor prepared to hold onto a good job. We believe BoxScore has both a role to play and a responsibility to make it possible.BoxScore For Good provides one self-ruling subscription to a disadvantaged student or worker for each employer organization that purchases an yearly BoxScore subscription. These self-ruling subscriptions are administered through schools, polity minutiae agencies and faith-based organizations serving inner-city and other disadvantaged communities. These heroes teach life and job-skills and provide internships or on-the-job training opportunities. A trainee who makes it through a program to wilt a permanent employee has a whole new road and life ahead! Daily BoxScore feedback for young trainees can make all the difference in understanding how their superabound perceives their performance so they can learn, grow and get largest every day. Join with us in this mission by subscribing to BoxScore. You'll be making a difference. Or contact us if you're working with young people in this way and want to include BoxScore in your program. Thanks! Home Copy of Why Copy ofConsumerFeedback Copy of Internal Feedback Copy ofSpecimenStudies Copy of For Good Subscribe to our NewsletterSign up for our newsletter to receive BoxScore updates and valuable content. Email Address Sign Up Thank you for subscribing!Well-nighWhy Our Team Blog Contact Privacy Terms & Conditions Use CasesConsumerFeedback Internal Feedback Safe SportSpecimenStudies